Supported Microsoft 365 mailboxes

Clumio supports the following mailboxes:

  • User Mailbox
  • Shared Mailbox
  • Archive Mailbox: This is backed up as part of the In-Place Archive mail folders
  • Resource Mailbox:
    • Room Mailbox
    • Equipment Mailbox

Clumio does not support the following mailboxes:

  • Public Folder Mailbox
  • Health Mailbox
  • Office 365 Groups Mailbox

Supported folders for Microsoft 365 mailboxes

Microsoft publishes the list of its well-known folders in relation to Microsoft 365 at WellKnownFolderName Enum.

Clumio supports the following folders from the list:

  • Archive
  • ConversationHistory
  • DeletedItems
  • Drafts
  • Inbox
  • JunkEmail
  • Outbox
  • RecoverableItemsDeletions
  • RecoverableItemsPurges
  • RecoverableItemsVersions
  • SearchFolders
  • SentItems

These folders are accessed via Clumio Exchange Backup Enterprise application. If any access is revoked, then the application will not be able to backup these folders.