Contacting Clumio Technical Support

Clumio Customers may contact Technical Support via the channels described below:

Support portal

The best method for managing new and existing support requests is via the Clumio Support Portal by accessing the following URL: https://support.clumio.com

To submit a new support ticket, click the "Create ticket" tile on the Clumio Support Portal and complete the form.

To view or update existing requests, click the View submitted tickets tile on the Clumio Support Portal. You need to sign in to manage your submissions.

If you do not have access to the Clumio Support Portal, please send an email to [email protected] to set up your account.

Email

Requests can be sent directly to Clumio's Support Team via email to [email protected]. Please provide the following information as part of your email:

Description of issue
Contact details
Reference to relevant existing support tickets, if applicable

Telephone

US Toll-Free: +1 (855) 596-3391