M365 backup

To protect Microsoft 365 data, you back it up by applying a policy to it, which then allows you to restore it when necessary. You can back up Exchange messages, contacts and calendar items, OneDrive files and folders, orSharePoint sites to your original accounts or into an alternative or new account.

When a policy is applied to Exchange, SharePoint, or OneDrive, a backup is triggered for the entire account or specific mailboxes and libraries to which the policy is applied. When a backup is triggered, one task is created for each mailbox or library. You can view the progress of the backup in the Tasks window, which shows a unified view of OneDrive, SharePoint and Exchange. On completion of the backup, you can browse to the Exchange, SharePoint, or OneDrive Details page to view a history of backups in calendar layout. See Microsoft 365 Restores for more information about viewing available backups in the calendar layout.

If you have configured a policy to support on-demand backups, you can start an immediate backup of the protected SharePoint, Exchange, or OneDrive assets. If there is a current backup underway, the on-demand backup request sends an alert, and the on-demand backup starts after the current backup is complete.

Microsoft 365 Exchange Online backup

You can control the retention of backups based on corporate policy requirements and meet compliance goals. Retention periods can range from several days to multiple years. Clumio’s policies let you backup Microsoft 365 email for up to seven years to maintain compliance with US laws and archival retention regulations.

Microsoft 365 OneDrive backup

You can back up OneDrive files and folders to your original account(s), to alternative account(s), or new account(s). See Create a Microsoft 365 policy. When a policy is applied to OneDrive files and folders, a backup is triggered for the entire account or specific libraries to which the policy is applied.

When a backup is triggered, one task is created for each library. You can view the progress of the backup in the Tasks window, which shows a unified view of OneDrive.

For each account, a maximum of 20 parallel OneDrive libraries will be backed up at a time. For example, if you have 500 OneDrive libraries, 20 will be picked up for backup when the policy is set, and when 10 finish, the next 10 will be picked up.*

On completion of the backup, you can browse to the OneDrive details page to view a history of backups in a calendar layout.

Microsoft SharePoint backup

To protect Microsoft 365 data, you back it up by applying a policy to it. You can then restore it when necessary. You can restore SharePoint sites and subsites to your original location or into an alternative or new location. When a policy is applied to SharePoint sites, a backup is triggered for the entire account or specific sites to which the policy is applied.

When a backup is triggered, one task is created for each site. You can view the progress of the backup on the Tasks page, which shows a unified view of SharePoint backups and shows a queued status for the backup.
For every account, a maximum of 20 parallel SharePoint sites will be backed up at a time. For example, if you have 500 SharePoint sites, 20 will be picked up for backup when the policy is set, and when 10 finish, the next 10 will be picked up*.

On completion of the backup, you can browse to the SharePoint site page to view a history of backups in a calendar layout.

* This limit is applied per connection, so for example if your account has 2 connections, then each connection will have 20 OneDrive libraries, or SharePoint sites being backed up at a time. The limit of 20 at a time is to prevent backups from being impacted by Microsoft API throttling.

On-demand backups

Microsoft Exchange Online, OneDrive and SharePoint support the ability to take on-demand backups. On-demand backups represent single backups that are manually generated at any point in time. For example, you might want to generate a backup on demand just before you perform a maintenance upgrade.

To take an on-demand backup,

  1. Navigate to Microsoft 365 > [Account Number] > [Asset type] page
  2. Select the mailbox, OneDrive library, or Sharepoint site that you want to backup using the on-demand backup option. The calendar view page displays.
  3. Click the Take Backup link on the top right of the calendar view page.
    Specify the on-demand backup retention period, which determines how long Clumio should keep each on-demand backup that is generated. Each on-demand backup can be retained for up to 1 year. By default, on-demand backups are kept for 7 days.
  4. Click Take Backup. When the backup completes, it is displayed in the protection history calendar and is ready to be restored at any time.

Backups for a specific resource are scheduled to run one at a time. If a scheduled backup is in progress, the on-demand task remains in a queued state until the scheduled backup completes. This only impacts the scheduled backups for the entity for which you are performing the on-demand backup. For example, if OneDrive A or SharePoint site A is getting backed up and you perform an on-demand backup of OneDrive B or SharePoint site B, the on-demand backup (for OneDrive B or SharePoint site B) will complete without being queued.