Disconnecting an AWS account from Clumio

Please note, disconnecting the environment permanently deletes all the data and backups for that environment.

Follow these steps to remove your AWS environment connection from the Clumio portal.

Note: If you don’t have access to your AWS environment then contact Clumio support by emailing [email protected] to remove the AWS environment connection for you.

Delete the CloudFormation/Terraform stack

  1. Sign in to your AWS account through the AWS Management Console.
  2. Find the Clumio service stack, and delete that CloudFormation/Terraform stack.

Contact Clumio support to enable the option to disconnect your AWS environment

  1. Submit a request with a brief description of the AWS account ID that you wish to disconnect by emailing [email protected] or logging into your Clumio support account

Disconnect the AWS environment from Clumio

  1. From the Clumio portal, select AWS > Connect.
  2. Find the AWS account/region you want to disconnect. On that AWS account/region row, click the Delete icon in the Action column.
  3. Review the pop-up message and click to remove the environment. This will remove the AWS account connection from Clumio.