Alert: RPO Exceeded

Symptom

Alert Type: Policy Violated

Alert Raised On:Time period when the RPO is over

Alert Cleared On: If the alert is cleared, the timestamp is visible here

Datasource: Datasource Name

Entity: Number of entities (click inside alert to find out individual entities)

Cause: Backups were not able to complete within the given RPO window. This means that the backup will have exceeded RPO, but may continue to be successful.

Resolution

During every RPO, Clumio will attempt to backup all entities configured for that RPO. This alert was raised because backups were not able to complete within the given RPO window. Please note that this means the backup will have exceeded RPO, but may continue to be successful outside of the RPO.

There are multiple reasons why entities might not complete within the backup window. Here they are below

  • The throughput for that backup window was low
  • Capacity to back up was reduced
  • Additional workloads were added to backup
  • The change rate for the entities was high

Whenever such a message is seen and no notable changes were made to the environment, chances are, it is an intermittent issue. Watch for the backups in the next backup window.

If no changes were made to the Clumio Platform, and you still want to investigate, reach out to Clumio Support ([email protected]) with this alert.

For any additional questions, please reach out to [email protected].