Error: Failed to configure network: DHCP configuration error (time out).

Symptoms

When configuring a Cloud Connector VM via the interactive console, administrators are required to apply the network settings before they take effect. Upon doing so, the Cloud Connector VM will run a validation test to ensure proper network prerequisites are met for VM to cloud connectivity.

In the case that Cloud Connector VM Network Settings are set to "Using DHCP" and there is no available DHCP service running on the network, the following error may be observed:

Failed to apply configuration

  • Failed to configure network: DHCP configuration error (time out)

Screen_Shot_2019-10-10_at_11.11.09_AM.png

Resolution

If the error message is observed when the Network Settings are set to "Using DHCP", then the following should be validated:

  1. Clumio Cloud Connector VM VM virtual network adapter should be connected to the proper network with available DHCP services running and reachable.
  2. Try configuring the Cloud Connector VM with Network Settings set to "Manually", and provide a valid IPv4 Address, Subnet Mask, Gateway, and Name Server(s)

Reach out to Clumio Support ([email protected]) for assistance.