Disabling Quiescing for VMware Backups

Purpose

By default, the Clumio platform attempts VM backups via quiesced application based snapshots. If quiescing fails, then the Clumio platform will failover to non-quiesced application snapshots for backup.

This document describes the recommended procedure for manually disabling quiesced application based snapshots for a VM.

Resolution

Disable application quiescing for a VM using VMware Tools:

  1. Open the C:\ProgramData\VMware\VMware Tools\Tools.conf file using a text editor.
  2. Create the file if it does not exist in the above said location
  3. Add these entries to the file:
    [vmbackup]
    vss.disableAppQuiescing = true
    
  4. Save and close the file.
  5. Restart the VMware Tools service.
    1. Click StartRun, type services.msc, and click OK.
    2. Right-click the VMware Tools Service and click Restart.

Contact:
Please contact [email protected] in case of any clarifications or questions.